TrackTik UniversityRecent Updates

Recent Updates

  • Updated on: Apr 16, 2018

    How to Create / Edit Report Templates

    Report templates provide flexibility to create unique forms for different situations officers need to document. Rules can be assigned to each form that will govern which sites can access the form as well as who can view the report.

  • Each incident category can have conditional fields. This allows a single incident report form to expand with additional fields based on the incident selected. For example, an Assault incident type could populate additional fields with pictures and witness statements. Whereas a maintenance may not require additional information. Fields added to the sub-form, for a specific incident, will populate into the report form when that specific incident is selected.

  • Updated on: Apr 16, 2018

    How to Setup Incident Analytics

    Incident Analytics compile information from incident reports completed by officers. The ability to use incident analytics requires a couple tools to be configured in the system. Each of these tools provides data that can be viewed and manipulated in the analytics. This section discusses how to setup each of these components to provide effective incident analytics.

  • Updated on: Apr 15, 2018

    How to Setup Geo-Fence Notifications

    Geo-fencing uses the global positioning system (GPS) in mobile devices to track its positioning in reference to defined geographical boundaries. Using this virtual barrier, you can track your workforce and provide real-time notifications as users enter or exit the geographical boundaries you've defined.

  • Updated on: Apr 15, 2018

    How to Create / Edit a Site

  • Updated on: Apr 15, 2018

    How To Create/Edit Post Orders

  • Updated on: Apr 15, 2018

    How to Create a Client Portal Access

  • Updated on: Apr 15, 2018

    How to Use Site Zones

    Sites can be organized into groups called "Zones." Zones allow you to group sites together based on patrol routes, vertical markets, service types, ect. A single site can belong to more than one zone. Zones allow officers to access multiple sites on their mobile application. It will also make it possible to setup tours across multiple sites, assign report forms for mobile officers and more.

  • Summary Reports are used to compile all activities completed over the course of a day or shift. The summary report notifications automatically send these reports to site contacts. This is a way to automatically send a client a summary of all activities performed at their site by day or by shift.

  • Updated on: Apr 15, 2018

    How to Create Licenses For Devices

    Device Licenses can be created for mobile or dedicated guards. Mobile officers will need a zone license, which grants them access to all sites assigned to the zone. Dedicated officers will use a site license, which assigns their device to only work at a specific site.