TrackTik UniversityRecent Updates

Recent Updates

  • Updated on: Feb 12, 2020

    How to Create an Employee ID Card

    Employees ID cards can be automatically generated from the system. The card will contain default information about the employee from their employee profile. The card will also show the officers picture, so it is recommended that employee pictures be included in the employee profiles, if the ID cards will be used.

  • TrackTik stores a GPS breadcrumb history for every employee using a mobile device. This view includes the officers location over time as well as the location of activities completed by the officer. This can also be effective for confirming that officers are clocking-in at the site.

  • Updated on: Feb 12, 2020

    How to Set Employee Availability

    Employee availability integrates with scheduling. This set will the recurring weekly times when an officer is available to accept shifts. If an employee is not available during a certain time, they will be blocked from assignment to shifts during that time.

  • Updated on: Feb 12, 2020

    How to Create / Edit Employees

    The list of employees should reflect all users accessing TrackTik. This includes officers, managers and admin staff. Each employee will need a unique username and password. It is recommended that a naming convention be applied for usernames. This helps standardize users and makes it easier for officers to remember their login credentials. Common naming conventions include the officer's badge number, first initial + last name, personal email address or some combination of information in the employee's profile.

  • Updated on: Feb 12, 2020

    How to Change an Employee Password

    The password field is not aways available in the employee's profile. For this reason, it may be necessary to change an employee's password when they forget it. Like the username, it is recommended there be a naming convention for passwords. This is typically the officer's badge number or a piece of personal information that is easy for the officer to remember, but unknown to other officers.

  • Updated on: Feb 12, 2020

    How to Create Bill Items

    Bill items are assigned to Dedicated Guarding, Mobile Patrol visits as well as Recurrent bill items and even manual invoices. Create a bill item for each of the items that your clients could potentially expect to see on an invoice.

  • Updated on: Feb 12, 2020

    How to Create Job / Service Types

    Job / Service types are assigned to Mobile Patrol visits and/or Alarm Dispatch Tickets. Create a job / service type for each of the items that you could potentially assign to a Patrol visit.

  • Updated on: Feb 12, 2020

    How to Manage Employee Profiles

    For TrackTik version 2.0 to generate the payroll it is necessary to set the employees’ pay rates. If the default payroll schedule/overtime rules will not be used, the alternative is set here as well. If not specified, the one set as the default in the BackOffice settings is applied.

  • Updated on: Feb 12, 2020

    Back Office Concepts

  • Updated on: Feb 12, 2020

    How to Create Payroll Schedule

    Payroll Schedules can be created for different groups of employees. For example, salaried and hourly employees can have different payroll cycles. The options configured in the payroll schedule will define the rules for pay in that period. This includes the payroll cycle, first day and how to manage shifts that overlap payroll periods.