TrackTik UniversityRecent Updates

Recent Updates

  • The Task Dispatch is a complimentary tool in TrackTik. This allows admins to send report forms to officers. The report form acts as a task and officer will be able to update their status of the task until the report is completed. Completing a task requires the officer to complete a few steps such as updating the task to "In Progress", completing the report and closing the task. The status of the task will show in the Live Dashboard.

  • Updated on: Apr 17, 2018

    How to Clock-In/Out (Android Guard Tour)

    Manual Mobile App
  • The options in the mobile application may differ depending the modules used. This section covers all of the possible options an officer may see on the device.

    Manual Mobile App
  • Updated on: Apr 16, 2018

    How to Create / Edit Report Templates

    Report templates provide flexibility to create unique forms for different situations officers need to document. Rules can be assigned to each form that will govern which sites can access the form as well as who can view the report.

  • Each incident category can have conditional fields. This allows a single incident report form to expand with additional fields based on the incident selected. For example, an Assault incident type could populate additional fields with pictures and witness statements. Whereas a maintenance may not require additional information. Fields added to the sub-form, for a specific incident, will populate into the report form when that specific incident is selected.

  • Updated on: Apr 16, 2018

    How to Setup Incident Analytics

    Incident Analytics compile information from incident reports completed by officers. The ability to use incident analytics requires a couple tools to be configured in the system. Each of these tools provides data that can be viewed and manipulated in the analytics. This section discusses how to setup each of these components to provide effective incident analytics.

  • Updated on: Apr 15, 2018

    How to Create / Edit Employees

    The list of employees should reflect all users accessing TrackTik. This includes officers, managers and admin staff. Each employee will need a unique username and password. It is recommended that a naming convention be applied for usernames. This helps standardize users and makes it easier for officers to remember their login credentials. Common naming conventions include the officer's badge number, first initial + last name, personal email address or some combination of information in the employee's profile.

  • Updated on: Apr 15, 2018

    How to Manage Employee Profiles

    For TrackTik version 2.0 to generate the payroll it is necessary to set the employees’ pay rates. If the default payroll schedule/overtime rules will not be used, the alternative is set here as well. If not specified, the one set as the default in the BackOffice settings is applied.

  • Updated on: Apr 15, 2018

    How to Setup Geo-Fence Notifications

    Geo-fencing uses the global positioning system (GPS) in mobile devices to track its positioning in reference to defined geographical boundaries. Using this virtual barrier, you can track your workforce and provide real-time notifications as users enter or exit the geographical boundaries you've defined.

  • Updated on: Apr 15, 2018

    How to Create / Edit a Site