TrackTik UniversityRecent Updates

Recent Updates

  • Updated on: Feb 13, 2020

    Checkpoints and Tours

  • Updated on: Feb 11, 2020

    How To Take Notes Related To An Employee

  • Updated on: Feb 11, 2020

    How to Create a BYOD License

    The BYOD option allows contracted officers to use TrackTik by providing a dynamic license. Rather than assigning the contractor's device to a site or zone, this option will automatically place the device at site or zone based on the shift assigned to the contract officer.

  • Every employee profile keeps a work history of all activities completed by an employee. These activities can be viewed and audited at any time in the employee's profile. The records here will include all activities completed by the officer as well as any reports that mention the officer's name.

  • Updated on: Feb 11, 2020

    How to Schedule Time Off for an Employee

    Requests for time off can be added in the employee's HR profile. Once the time off has been noted, the employee will be blocked from being scheduled. The section will also show a history of time off taken by the employee.

  • Emergency contacts can be listed in each employee's profile. These are available as a reference for admins and do not integrate to other functionality in the system.

  • Updated on: Feb 11, 2020

    How to Use Departments

    Departments provide a way to organize employees and manage staff that does not regularly work in the field. Employees can be assigned to departments based on the services they provide or their job within the organization. Departments are most commonly used for administrative staffers that rarely work in the field.

  • The Skills and Attributes section can be used to track certifications permits and other compliances required for officers to perform their duties. The items created here also integrate into TrackTik scheduling. This allows admins to set requirements for different positions.

  • Updated on: Feb 11, 2020

    How to Add an Employee Picture

    Each employee has a profile. Employee pictures can be added to profiles to personalize the experience in TrackTik. These will also appear in the activity feed and other areas of the system. This is a simple way to create a more personal experience for staff and client accessing the system.

  • Updated on: Feb 11, 2020

    How to Terminate / Reinstate an Employee

    If an employee is no longer with the company they can be terminated effectively removing them from the list of active employees and blocking their access to the system. Returning employees can always be reinstated. This ensures their work history is preserved and no records of their activities are ever lost.