TrackTik University

TrackTik University

FAQ's & Common Questions

More Help

Find Out How to Get Access to Support Resources In-Portal HERE

Generate Manual PDF

Other Resources

Product Manuals
Guarding Suite Manual
Back Office User Manual
Mobile Suite User Manual
Mobile App Manual
FAQ's & Common Questions
Admin Guides
Employee Guides
Client Guides
Self Onboarding
Getting Started Guide
Fundamental Training Video Series
Concept Videos
Report Template Packages
TrackTik Updates
What's New
Release Notes

General

2 Articles

Where can I find help?
NFC Token Order Instructions

BackOffice Suite

5 Articles

What Is The Best Process To Handle My Day-To-Day BackOffice Operations With TrackTik?
Where Should I Create A Contract?
Does TrackTik Cut Pay Checks Or Issue Pay Stubs?
Is There A Way For My Customers To See Guards' Time Sheets?
Can You Explain TrackTik's Labeled Pay Codes?

Mobile Apps

7 Articles

How do I reset the app & clear application data?
Why is the TrackTik app asking for permission when installing?
What are the minimum requirements for the Guard Tour app?
Does TrackTik mobile apps protect my privacy?
How to locate the TrackTik app version
What is Mobile Device Management (MDM)?
Get The App

Guarding Suite

6 Articles

What are the Map Icons?
How To Create/Edit Post Orders?
What are Multi- Sites?
How Can I Set Up Reports In Different Languages?
How Can I Create And Edit Custom Report Templates?
What are some use cases for geo-fence clock-in restrictions?

Still Need Help?

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