1. User Guide: Dispatch Administrator
31 Articles
- 1.1 Mobile Dispatch: - Introduction
- 1.2 Mobile Dispatch: Job/Service Types for Dispatch
- 1.3 Mobile Dispatch: How to Create/ Edit Dispatch Report Templates
- 1.4 Mobile Dispatch: Existing Location Dispatch
- 1.5 Mobile Dispatch: New Dispatch
- 1.6 Mobile Dispatch: New Location Dispatch
- 1.7 Mobile Dispatch: Dispatch the Job Now
- 1.8 Mobile Dispatch: Dispatch the Job Later
- 1.9 Mobile Dispatch: Coordinates Dispatch
- 1.10 Mobile Dispatch: Dispatch Assignment Side Menu- Overview
2. User Guide: Mobile Patrol Administrator
29 Articles
- 2.1 Patrols: Creating A Runsheet
- 2.2 Vehicle Management
- 2.3 Patrols: Jobs and Service Types
- 2.4 Patrols: Scheduling Jobs
- 2.5 Patrols: Assigning Patrols/Jobs to a Runsheet
- 2.6 Patrols: Patrols Overview
- 2.7 Patrols: Concepts
- 2.8 Patrols: Accessing and Setting Up Patrols
- 2.9 Patrols: Setting up a Price Tier (Patrol Group)
- 2.10 Patrols: Some Patrol Best Practices
3. User Guide: Manager
131 Articles
4. User Guide: HR Manager
16 Articles
- 4.1 Employees: Modifying and Managing Employees
- 4.2 Skills and Attributes: Introduction
- 4.3 Report Management: Reports from The Live Dashboard
- 4.4 Settings: Report Templates - Introduction
- 4.5 Operations Reports: Managing Reports from the Live Dashboard
- 4.6 Operations Reports: Viewing Summary Reports
- 4.7 Operations Reports: Summary by Site
- 4.8 HR & Payroll: Configuring Pay Rates
- 4.9 HR & Payroll: Payroll Requirements
- 4.10 HR & Payroll: Expense Reimbursement
5. User Guide: Payroll Manager
87 Articles
- 5.1 Sites: Options
- 5.2 Sites: Assigned Employees
- 5.3 Sites: Positions
- 5.4 Sites: Documents
- 5.5 Sites: History
- 5.6 Employees: Viewing And Creating Employees
- 5.7 Skills and Attributes: Introduction
- 5.8 Report Management: Reports from The Live Dashboard
- 5.9 Operations Reports: Managing Reports from the Live Dashboard
- 5.10 Operations Reports: Viewing Summary Reports
6. User Guides: Billing Manager
18 Articles
- 6.1 Sites: Creating Sites
- 6.2 Billing: Invoices - Introduction
- 6.3 Billing: Invoices
- 6.4 Billing: Invoice Errors
- 6.5 Billing: Prepare an Invoice
- 6.6 Billing: Prepare in Batch
- 6.7 Billing: Editing an Invoice View
- 6.8 Billing: Record an Invoice Payment or Reverse a Payment
- 6.9 Billing: Patrol and Dispatch Billing Verification Screens
- 6.10 Billing: Unlock a Billable Item
7. User Guide: Scheduling Manager
76 Articles
- 7.1 Sites: Creating Sites
- 7.2 Zones: Site Zones (Groups)
- 7.3 Employees: Viewing And Creating Employees
- 7.4 Departments
- 7.5 Maps: The Maps Tile
- 7.6 HR & Payroll: Configuring Pay Rates
- 7.7 Skills and Attributes: Introduction
- 7.8 Security & Patrol: Checkpoint Creation - NFC and Bar Code
- 7.9 Security & Patrol: Site Locations
- 7.10 Security & Patrol: Tour Creation
8. User Guide: Scheduler
51 Articles
- 8.1 Sites: Creating Sites
- 8.2 Employees: Viewing And Creating Employees
- 8.3 Maps: The Maps Tile
- 8.4 Departments
- 8.5 Employees: Viewing And Creating Employees
- 8.6 Employees: Modifying and Managing Employees
- 8.7 HR & Payroll: Configuring Pay Rates
- 8.8 Skills and Attributes: Introduction
- 8.9 Security & Patrol: Checkpoint Creation - NFC and Bar Code
- 8.10 Security & Patrol: Site Locations
9. User Guide: Restricted Auditor
8 Articles
- 9.1 Maps: The Maps Tile
- 9.2 Sites: Documents
- 9.3 Employees: Viewing And Creating Employees
- 9.4 Employees: Documents
- 9.5 Break Management: Associate Break Rule to Position at the Position Level
- 9.6 Operations Reports: Managing Reports from the Live Dashboard
- 9.7 HR & Payroll: Configuring Pay Rates
- 9.8 Skills and Attributes: Introduction
10. User Guide: Auditor
8 Articles
- 10.1 Sites: Message Board
- 10.2 Sites: Documents
- 10.3 Break Management: Associate Break Rule to Position at the Position Level
- 10.4 Employees: Viewing And Creating Employees
- 10.5 Employees: Documents
- 10.6 HR & Payroll: Configuring Pay Rates
- 10.7 Skills and Attributes: Introduction
- 10.8 Operations Reports: Report Metrics
11. User Guide: Dispatcher
33 Articles
- 11.1 Live Dashboard: Introduction
- 11.2 Live Dashboard: Operation Tools
- 11.3 GPS and Messaging Tools
- 11.4 Live Dashboard: Remote Options
- 11.5 Operations Reports: System Exceptions
- 11.6 Operations Reports: Managing Reports from the Live Dashboard
- 11.7 Operations Reports: Viewing Summary Reports
- 11.8 Patrols: Managing Patrols from The Mobile Dispatch Tab
- 11.9 Patrols: Reassign to another Runsheet
- 11.10 Patrols: Convert the task to Dispatch and assign to User