How to Perform Tours / Scan Checkpoints (iOS)

Checkpoint Menu Options

Checkpoint Menu Options

Note: Options presented in the Checkpoint menu will differ based on the permission level of the user. For example, admins will have the ability to write checkpoints, whereas officers will only have the ability to scan checkpoints.

  1. Start a tour (View active tour): Access the list of tours available for a site. This is the option officers will select to start a tour during their shift or return to an active tour.
  2. View Scheduled Tours: View the list of scheduled tours for a site.
  3. View All Checkpoints: View a list of all checkpoints available at a location. Admins will select this option to write checkpoints.
  4. Reload Settings: Refresh the settings for the site checkpoints. If new checkpoints are added or modified during while an officer is clocked-in, the officer may need to Reload Settings to get the list of updated checkpoints and tours.
  5. Scan a Barcode: NFC tokens will automatically scan. This allows an officer to get information about a checkpoint by scanning the barcode.
  6. GPS Scan:

Checkpoints: Types

Checkpoints: Types

The Checkpoint menu on the new version of the application will provide officers the ability to scan barcode and GPS checkpoints.

Scanning Barcode Checkpoints

NFC Tokens: NFC tokens are scanned by placing the device over the top of the NFC token.

Barcodes: To scan a barcode checkpoint click on the [Scan Barcode] button in the lower right-hand corner. This will open the camera on the device. Focus the camera on the barcode to scan the checkpoint.

Note - The NFC antenna is located in a specific spot on the device. In some cases it may be necessary to move the device over the top of the NFC token to scan it.

Scanning GPS Checkpoints

Now that everything is configured test the checkpoint.

  1. Click on the Checkpoint icon.
  2. Select the "Start a tour" option from the check menu and then select the tour from the list of tours.
  3. If a checkpoint is setup for GPS, it will have a note under the name of the checkpoint. To scan the GPS checkpoint, click on the name of the checkpoint.
  4. The GPS window will open to show all checkpoints that are within range. Click on the name of the checkpoint you would like to scan. The application will scan the checkpoint.

Confirm the Scan

Confirm the Scan

You should receive a notification that the checkpoint was scanned. The tour should reflect that the GPS scan completed the checkpoint.

Checkpoints: Exception Verification Checkpoints

Checkpoints: Exception Verification Checkpoints

In the Dashboard there is the option to create Exception Verification checkpoints. These checkpoints will prompt the officer to answer a question. The checkpoints can be configured to automatically create incident logs and trigger notifications. Exceptions can be set for a Yes/No response or for a range. For example in the image below the temperature provided by the officer will reference the acceptable range of temperatures. If the officer provides a value outside of that range, the response can create an incident log for a maintenance issue and notify the building superintendent.

Starting a Tour (View active tour)

Starting a Tour (View active tour)
  1. Select the tour you will be performing - Note that if you are resuming a tour you will automatically go to the device displayed furthest to the right with your tour progress saved.
  2. Click "Ok" - Note that a tour will remain opened and active until it is closed. You can back out of a tour at any time and resume it later.
  3. Finish Tour - Always click on this button when you are finished with a tour. A warning message will be prompted if a tour is ended with checkpoints left unscanned.

Notice how the red caution symbol next to each checkpoint changes to a green checkmark circle after the checkpoint has been scanned during a tour.

Required Comment For Incomplete Tours

Required Comment For Incomplete Tours

Every time an officer ends a tour without scanning all of the checkpoints, Guard Tour 5.0 will prompt a text box where the officer can provide an explanation for ending the tour prematurely. The comment entered by the officer will appear in the tour report in the Live Dashboard.

View Scheduled Tours

View Scheduled Tours
  1. View the time a tour is scheduled to be performed. A late tour will have the red caution symbol next to the name of the tour. Each tour listed will also show when the tour was last performed and the name of the officer that performed the tour.
  2. Tours that are scheduled to begin in the future will have the blue information circle symbol next to them.

Reload Settings and Scan Barcode

Reload Settings and Scan Barcode

Reload Settings: Refresh the list of checkpoints available at a site. If any checkpoints have been recently added or modified, reloading the settings will ensure the current list and checkpoint configurations are up to date. The application will require data connectivity to reload settings.

Scan Barcode: Officers can scan NFC tokens at anytime while using the mobile application. This can be helpful if any officer needs to remind themselves of the information for a specific checkpoint. The Scan Barcode option will do the same thing, but application will need to be prompted to open the camera and read a barcode.