TrackTik UniversityHelp & DocumentationSecurity Operations SettingsHow to Set the Default GPS / Map Icon Settings

How to Set the Default GPS / Map Icon Settings

There are a few different options for the default GPS settings in the dashboard settings. Depending on data coverage, strength and accuracy of the signal from the device, these options may need to be modified to provide the desired behavior from the GPS tools. Often adjusting these options can resolve issues of inaccuracy or lost data in the GPS logs.

Access the Default GPS Settings

Access the Default GPS Settings

To access the default GPS settings:

  1. Click on the "Settings" tile from the left-hand side menu.
  2. Select the "General" option from the setting menu.
  3. Click on the "GPS" option from the "Categories" menu. Modify the GPS settings as needed.
  4. Click on the [Save] button to save any change in the settings.

Description of GPS Settings

Description of GPS Settings

GPS Default Rate: The GPS information gathered by the system is collected by periodically pinging the device. This ping collects the officers current GPS coordinates and updates their location accordingly. The rate (frequency) of this request (ping) to the device can be set here. The more frequent the ping, the more accurate the GPS. However, the battery of the device will be less when the device is pinged more frequenctly.

Minimum Accuracy: This provides a way for the system to exclude GPS information that does not meet a required accuracy. In some cases where officers work indoors, the GPS can be very inaccurate. In these cases the accuracy of the GPS location may be considerably and misleading. Setting the minimum accuracy flushes this data as it can be misleading.

Show Accuracy: An officer's GPS location is always noted with an accuracy. The location on the map can be shown with a green accuracy bubble. The officers location may be any where in this bubble. This option allows admins to turn on the bubble to view on the map or turn it off. With this option off the officer's location will appear in the middle of the  accuracy bubble.

Set the Default Icons Used in the GPS Map

Set the Default Icons Used in the GPS Map

Click on the "Map Settings" option to access this setting. There are two options available for the images that appear on the map to note the officer's location. Use the drop-down menu to select the desired option and click on the [Save] button to apply the change.

Description of Generic Map Icons

Description of Generic Map Icons

The generic map icons show an icon to represent individual officers. The icon shown is selected based on the device an officer is using. If the device is assigned to a zone, the car icon with appear indicating the officer has the ability to work at multiple site. If the device is assigned to a site, the blue officer icon will appear indicating the officer is only able to work at their current site.

Description of the Officer Images Map Icon

Description of the Officer Images Map Icon

The option takes the image from the officers profile and uses it as a tile icon on the map. This option does not provide information about the services provided by the officer, however, clicking on the officer's image will provide the site or zone and position they are sign-in to currently.