Mobile Patrols Concepts
Mobile Patrol uses job types and run sheets to provide structure to the patrol jobs completed by mobile officers. Correctly configuring Mobile Patrol will ensure officers are covering jobs at client sites and properly documenting their work. This section discusses a couple of the slightly abstract concepts that define the logic in Mobile Patrol. Gaining a conceptual understanding of these items will make it easier to setup and use Mobile Patrol.
Concept of Run Sheets
Run sheets are created based on the shifts performed by officers. A new run sheet does not have jobs associated with it from the beginning, rather the run sheet acts as a container to store a number of jobs that would be performed within a shift. Once a run sheet is created jobs can be assigned to it. When a mobile officer start their shift, the run sheet will display all jobs that need to be completed during their shift.
Run sheets have a set start and end time. Any jobs scheduled to be completed during that timeframe can be assigned to the run sheet.
Concepts of Jobs
Run sheets can include several different job types. Each job type has a report template and bill item associated with it. The ensures that officers complete the correct for the work performed. For billing purposes, the bill item assigned to the job will populate invoices issued to the client (Available with Billing).
Concept of Run Sheets in Zones
All run sheets must be created in a zone, since run sheets assumes that the officer will need access to multiple sites to complete the scheduled jobs. The jobs included in a run sheet can be all scheduled to the same site, but the module was built to support mobile officers. According zones must be created and sites must be assigned to them in order to use run sheets.