How to Create Job / Service Types

Job / Service types are assigned to Mobile Patrol visits and/or Alarm Dispatch Tickets. Create a job / service type for each of the items that you could potentially assign to a Patrol visit.

Accessing BackOffice Default Settings

Accessing BackOffice Default Settings

Follow the steps below to access the default settings in the backoffice.

  1. From the Live Dashboard, click on the "Settings Overview" tab.
  2. In the "General Settings" box, click on the [Manage Settings] button to access the default settings for the dashboard.
  3. The items shown in this box are the options for configuring the default settings for back office.

Create a Job / Service Type

Create a Job / Service Type

To create Job / Service Type:

  1. Once the Settings page loads, select the Job / Service Types option from the left menu.
  2. A Job / Service Types page will appear, click the button labeled [+ Create New].
  3. A pop-up will appear, enter the required data:
  • Description: Enter a label to represent the bill item.
  • Details: If there is any internal instructions or comments for
  • Report Template: If the officer or guard is to complete a report when the patrol is
  • Dispatchable: If this item is to potentially be assigned in an Alarm Ticket select
  • Schedulable(Runsheet): If this item is to potentially be assigned in as part of a mobile
  • Billable Item: If appropriate, select the billable item the Job / Service type is to
  1. Once fields completed click on the [Save] button to save the Job / Service type. Repeat for all the Job / Service types expected to be assigned to mobile patrols or alarm dispatch tickets.