Back Office Concepts
Payroll and billing invoices are auto-generated based on TrackTik System and Employee pay settings. System settings include the Payroll Schedule configured under the System’s settings, as well as Holiday Groups that are in turn applied to the Position. TrackTik also supports Overtime Rules. In addition, there are defaults that are set and applied to the system under the BackOffice Default settings. Billing requires Bill Types to be registered in the system. Based on the Service Type configuration and BackOffice settings invoices are generated.
In the event that Mobile Dispatch is being utilized, additionally Job/Service types and Workflows are also required to be defined. For more information visit Mobile Patrol and Dispatch.
Follow the steps below to access the default settings in the backoffice.
- From the Live Dashboard, click on the "Settings Overview" tab.
- In the "General Settings" box, click on the [Manage Settings] button to access the default settings for the dashboard.
- The items shown in this box are the options for configuring the default settings for back office.