Schedules & Attendance Section Overview
The Schedules & Attendance tab provides Schedulers and Admins access to tools and information pertaining to scheduled shifts. Here Schedulers can create new shifts, monitor attendance, approve shift hours and more. Admins will high level data views shown in the Schedules & Attendance dashboard. This section of the guide explains the different sections and what can be accomplished in each area. This is not the "How to" section, but rather an introduction to the different areas of Scheduling 2.0.
The Overview section provides quick access to critical data. Each of the sections in Overview provides a high-level view of scheduling data.
Dashboard: The scheduling dashboard provides a high-level overview of scheduling exceptions and general information about scheduled shifts and attendance.
Schedule Overview: View calendar of all scheduled shifts including all officers and all sites.
Employee Settings: Access employee information including pay rates for every scheduled officer.
Attendance & Resolution
The Attendance and Resolution section provides a view of real-time time and attendance. Additionally this section provides options for different expectations typically managed by Schedulers. This section can be used monitoring attendance and forecasting issues in the schedule. Each option in this section serves a specific purpose for managing shifts.
Attendance Watch: View the real-time time and attendance of officers. The visual layout provides a quick view for determining if officers showed and clocked-in as scheduled.
Vacant Shifts: Get a list of all vacant shifts and assign them to officers.
Unconfirmed Shifts: Access the list of scheduled shifts that have not yet been confirmed.
Overtime Prevention: Catch overtime before it happens. This section allows Schedulers to forecast overtime and reallocate shifts as needed.
Approval & Audit
The Approval and Audit section is used to reconcile logged hours versus scheduled hours. This information will then feed into the Payroll. System exceptions ticket will be created for different exceptions in the scheduling module. The Exceptions Review option provides visibility into the tickets created from scheduling exceptions.