How do I reset the app  & clear application data?

Updated May 13, 2020

You can manually re-set the mobile application by by tapping the top of the TrackTik Guard Tour application. This will allow you to reinstall the Guard Tour application and assign the device to a different zone or site.

Reset Device: Remove License

Tap the top part of the application 3 times rapidly to disassociate the license from the device.

Reset Device: Reassign the Device

Reset Device: Reassign the Device
  1. Enter your organization's URL.
  2. Enter the new installation code or continue to use the phone number if you transfered a device.
  3. Click on the [Install] button to reassign the device and complete the install.

Alternatively you can go into the device system settings under apps and reset the application data.

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