Signing-in to sites is a critical concept for mobile officers. Any time an activity is performed on the device it is stored in the work history for the location where the device is working. For mobile officers much of their shift is spent in the zone or traveling between site. If the officer fails to sign-in when they reach a site, any activities performed by the officer will store in the zone rather than the site. This can mean clients do not receive reports or proof of presence for the mobile officer.
When a device is assigned to work in a zone, the device will have access to all of the sites assigned to that zone. Additionally, there is an option to created sub-zones as well. In this case it is possible to have a device that has access to multiple zones. For example, a device could have access to a Mobile Patrol Zone. This zone could then include all of the patrol tours or beats. Each one of these patrol routes would then have the sites assigned to it.
In the simplest terms, the Sites icon will be available if the device is able to access more than one site. It is important that officers sign-in to site when they are writing reports. When an officer signs-in to a site all of the activities performed on the mobile device will then store with that site.
Sign-in to a Site and/or Navigate to a Site
The Sites icon will provide officers access to a list of sites in their zone. If the device has permission to access other zones, you will also see the option to access other zones in the site list. The zones are labeled as "Zone:" + the name of the zone. To sign-in to a different site follow the steps below.
- Click on the Sites icon.
- From the site list select the site you would like to sign-in to.
- Select "Sign in to Site" if you would like to access the site on the device. Once you have signed-in to a site, all of the information on the mobile device will update for that site. Reports, post orders, emergency contacts, tours and checkpoints will all update to show the correct information for that site.
- You can use the "Navigate to Site" option to access directions to the site.
- If you would just like to view the schedule for the site select the View Site Schedule option.