6.4 Billing: Invoice Errors

Updated May 08, 2020

In case of errors, a red warning message will appear.

You must resolve them in order to produce the invoice. To action the validating errors, go to the details section of the preview on the left of the screen. Access the menu for each error before proceeding.

Warnings appear in yellow do not block you from preparing the invoice. Warnings may include:

  • Patrol Services not setup.                                                      
  • Items quantity at 0.
  • Unapproved patrols (flat-rate or contracted) attached to a post-billed contract.

Blocking Errors appear in red and block you from proceeding. Resolve them to proceed. Blocking Errors include:

  • Invoice with no billable item. You can either fix or cancel the occurrence.
  • Unapproved shifts.
  • Unapproved patrols (actual completed or actual time matrix) attached to a post-billed contract.
Previous Article 6.3 Billing: Invoices
Next Article 6.5 Billing: Prepare an Invoice

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