10.2 IVR for Canada, USA and Mexico

Updated Mar 12, 2020

To activate the Call-In Attendance option, follow the steps listed below: 

Go to Settings > Call-In Attendance Setup > Get another Interactive Phone Number.

Enter the area code of the number and choose a number from the list. 

Select the appropriate language from the list. Options are English, French or Spanish. 

Important: This will define the language when guards clock in and out. You may choose one language per phone number. For multiple languages, you will need to set up multiple phone numbers.

Previous Article 10.1 Set Up Call-In Attendance (IVR)
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