2.32 Schedules & Attendance: Choose the Offer Method

Updated May 09, 2020

Use the Technique drop-down menu to select the distribution method for the SMS offer.

Send All at Once: This method will send the SMS to all selected officers at the same time. The first officer to respond will be assigned to the shift.

Send in Sequence: Send the SMS to officers in the order you selected them from the employee list. This option allows you to choose the delay between each SMS that does not get a response.

Operation Dashboard - Google Chrome

There are some pay options available to help incentivize officers to work the shift. Select the pay option before sending the vacant shift offer via SMS. Use the Premium Type drop-down to select which pay option will be used for this shift.

Pay Regular Rate: No adjustments to the pay rate configured for the shift.

Same Premium: Select the dollar amount as a fixed rate for anyone that picks up the shift regardless their pay rate or that assigned to the shift.

Dollar Amount on Top: This option will add a selected dollar amount as a premium on top of the default rate for the shift. 

Operation Dashboard - Google Chrome

Click on the Save button to send the SMS offer.

Previous Article 2.31 Schedules & Attendance: Handling Vacant Shifts
Next Article 2.33 Schedules & Attendance: Assign the Guard

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