5.6 Operations Reports: Incident Analytics

Updated Jul 29, 2020

Incident Analytics are also available at the site and zone level in the Operations Reports tab in the site or zone.

Incident analytics is a powerful feature that provides meaningful data about incidents reported. Each incident report automatically populates data into the charts shown below. Therefore, TrackTik recommends adding incident categories to reports whenever possible.

Incident Analytics data can be viewed and manipulated to drill down into incident occurrences and trends.

User Manual - IN PROGRESS - Guarding Suite - Google Docs - Google Chrome

Begin by accessing the section of the site profile for incident analytics. Or, access the feature directly from the Live Dashboard.

From the Live Dashboard, click on the Operations Reports tab. Then, click Incident Analytics.

Click on a slice of pie to see a list of reports filed with that incident category.

User Manual - IN PROGRESS - Guarding Suite - Google Docs - Google Chrome

You can also print the results in a Client Incident Analysis report by clicking on the Print button on the upper right- hand side of the screen.

User Manual - IN PROGRESS - Guarding Suite - Google Docs - Google Chrome

If you want to get the analytics for other categories (account, location, user, date range, incident severity level, etc), or filter, you can select from the icons or use the drop- down list.

Incident Analytics By Site Location and Section

  1. To view the details of the site location and its sections, in your Dashboard choose the Operation Reports tab and then Incident Analytics OR
  2. Go to Sites/Zones /Department  →  Choose a Site/Zone/Department →  Operation Reports →  Incident Analytics.
  3. From the Incident Category dropdown menu, choose either:
    • On-Premise Site Location
    • On-Premise Site Sections
  • If you choose On-Premise Site Location this displays/rolls up all site location & site sections incidents into one pie chart. In this example “Building A Pie” has all the the site location and site section incidents related to Building A
  • When clicking on Building A in the Pie chart, will display all the Incident reports related to Building A, First floor & Second floor 
  • We have added a new column called Report Location to display the location of the where the report occurred.
  • If you choose On-Premise Site Sections this displays site location & site sections incidents in the same pie chart.
Previous Article 5.5 Operations Reports: Report Metrics
Next Article 5.7 Operations Reports: Post Orders

Still Need Help?

Contact Us