Based on the planned hierarchy create the appropriate zones and sub-zones.
Hover over the tile Sites (Client) then click Site Zones (Groups).
Next select the Add Zone button.
Fill out the fields.
Zone Name: Enter the name of the zone.
Details: Fill in any details pertaining to the zone.
ID (Optional): The unique identifier of the zone. If left blank, the system will assign the ID.
Preferred Language: Default language of the zone
Address: Street address of the zone.
City: City in which the zone is located.
Country: Country in which the zone is located.
State/Province: State or province of the zone.
ZIP/Postal Code: ZIP or postal code where the zone is located.
Click the create button to save the zone.
Note: If you are using runsheets, you must enter a zone address if you wish to use route optimization.